KONE Studio: Elevating Online Tools

KONE, a global leader in elevator and escalator solutions, sought to enhance their online customer experience by creating a cutting-edge digital design tool. Their goal was to empower users to easily design and visualize elevator and escalator solutions tailored to their unique needs.

We collaborated closely with KONE’s design team to conceptualize and develop the KONE Studio, an online tool that revolutionizes how customers interact with their product designs. The process included:

Comprehensive User Data Research


Team conducted in-depth research to understand customer pain points and needs. This involved analyzing user data and performing detailed interviews with a diverse set of users and stakeholders to gather insights.

Stakeholder Collaboration


Partnering with KONE’s internal and external stakeholders, we aligned the tool's design goals with the company’s broader strategic objectives. This ensured seamless integration with their existing digital ecosystem.

Iterative Prototyping and Testing

The concept was brought to life through continuous prototyping, with each iteration validated with users and stakeholders. This agile approach allowed us to validate design decisions and make improvements based on user feedback.

Support During Production Sprints

We provided ongoing design support during the MVP phase technical production, aiming to ensure that the tool maintained its user-centric approach while also meeting technical requirements.

KONE Studio introduces an intuitive and engaging platform for customers to design and customize elevators and escalators in easy and visually compelling way. Service improves customer engagement through an interactive and user-friendly interface and streamlines the decision-making process for customers by providing real-time visualizations and configurations.

Discover the KONE Studio in action: KONE Studio